Manitowoc County Job Center - Manitowoc WI

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Apr 29

Job Center Customer Survey

Posted in Job Center survey (2008) at 3:15 pm

The Sheboygan County Job Center randomly handed out a customer survey for one week in April of 2008. We collected approximately 53 surveys and the results are listed below, with the questions bolded.

Sheboygan County Job Center

Customer Survey Responses (April 2008)

Information based on 53 surveys collected. There were 8 questions that were asked:

1. Sheboygan County Job Center met my expectations.

Percentages based upon 53 responses
5- 60%
4- 9%
3- 9%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

2. The staff was friendly, professional and helpful.

Percentages based upon 53 responses
5- 70%
4- 11%
3- 2%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

3. The facilities were clean and welcoming.

Percentages based upon 53 responses
5- 74%
4- 6%
3- 2%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

4. I received assistance in a timely manner.

Percentages based upon 53 responses
5- 70%
4- 11%
3- 0
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

5. The services offered to me will help me find employment that will meet my needs.

Percentages based upon 53 responses
5- 49%
4- 8%
3- 0
2- 2%
1- 2%

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

6. I would recommend the center to others.

Percentages based upon 53 responses
5- 72%
4- 8%
3- 2%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

7. I found the computer system easy to use.

Percentages based upon 53 responses
5- 53%
4- 13%
3- 6%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

8. I found the handouts/brochures helpful.

Percentages based upon 53 responses
5- 62%
4- 9%
3- 4%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree

** Report complied by Brian Ognacevic, for any questions, contact 920.208-5820**