Manitowoc County Job Center - Manitowoc WI

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May 02

Job Center Customer Survey

Posted in Job Center Customer Survey at 10:17 am

The Sheboygan County Job Center randomly handed out a customer survey for one week in November of 2006. We collected approximately 200 surveys and the results are listed below, with the questions bolded.

Sheboygan County Job Center

Customer Survey Responses (November 2006)

Information based on 200 surveys collected

1. Sheboygan County Job Center met my expectations.

Percentages based upon 200 responses
5- 47%
4- 26%
3- 14%
2- 3%
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

2. The staff was friendly, professional and helpful.

Percentages based upon 200 responses
5- 69%
4- 20%
3- 9%
2- 2%
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

3. The facilities were clean and welcoming.

Percentages based upon 200 responses
5- 70%
4- 23%
3- 7%
2- 0
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

4. I received assistance in a timely manner.

Percentages based upon 200 responses
5- 59%
4- 24%
3- 12%
2- 3%
1- 1

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

5. The services offered to me will help me find employment that will meet my needs.

Percentages based upon 200 responses
5- 51%
4- 29%
3- 15%
2- 3%
1- 2%

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

6. I would recommend the center to others.

Percentages based upon 200 responses
5- 57%
4- 25%
3- 12%
2- 3%
1- 0

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

7. I found the computer system easy to use.

Percentages based upon 200 responses
5- 53%
4- 30%
3- 13%
2- 2%
1- 2%

5- Strongly Agree
4
3
2
1- Strongly Disagree
———————————————————————-

8. I found the handouts/brochures helpful.

Percentages based upon 200 responses
5- 52%
4- 24%
3- 18%
2- 3%
1- 3%

5- Strongly Agree
4
3
2
1- Strongly Disagree

** Report complied by Brian Ognacevic, for any questions, contact 920.208-5820**